Resident Guide
How to book amenities and manage your reservations.
Getting around
- Use the buttons at the top to move between Book a Facility, My Bookings and this guide.
- Switch language any time with the EN / ไทย buttons.
Make a booking
- Open “Book a Facility” and choose the amenity you want.
- Pick a date, then tap an available start time. Greyed times are already taken.
- Choose how long, then press Submit Booking. Some amenities need manager approval first.
Change or cancel a booking
- In “My Bookings”, tap ✏️ Edit to move a booking to a new time, or Cancel to release it.
- Cancelling locks shortly before the start time — contact the front desk if you need help then.
Report damage
- After your booking, a 🛠️ Report damage button appears in My Bookings so you can flag any issue with photos.
Get updates on LINE
- Tap “Connect LINE” in My Bookings and add our Official Account as a friend to receive confirmations and approvals automatically.
Booking statuses
- Pending — waiting for manager approval
- Confirmed — your booking is set
- Cancelled / Rejected — the time slot is released