Resident Guide

How to book amenities and manage your reservations.

Getting around

  1. Use the buttons at the top to move between Book a Facility, My Bookings and this guide.
  2. Switch language any time with the EN / ไทย buttons.

Make a booking

  1. Open “Book a Facility” and choose the amenity you want.
  2. Pick a date, then tap an available start time. Greyed times are already taken.
  3. Choose how long, then press Submit Booking. Some amenities need manager approval first.

Change or cancel a booking

  1. In “My Bookings”, tap ✏️ Edit to move a booking to a new time, or Cancel to release it.
  2. Cancelling locks shortly before the start time — contact the front desk if you need help then.

Report damage

  1. After your booking, a 🛠️ Report damage button appears in My Bookings so you can flag any issue with photos.

Get updates on LINE

  1. Tap “Connect LINE” in My Bookings and add our Official Account as a friend to receive confirmations and approvals automatically.

Booking statuses

  • Pending — waiting for manager approval
  • Confirmed — your booking is set
  • Cancelled / Rejected — the time slot is released
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